01 / CONTEXT
The challenge
The expansion required a credible business case and alignment across merchandise planning, pricing, marketing, logistics, IT and legal/operating setup.
02 / ROLE
My contribution
Developed the business case and coordinated the cross-functional launch, including the Zalando Partner Program model in which Ipekyol retained inventory control while Zalando supported fulfillment.
03 / IMPACT
Outcome & context
Reported approximately €5M GMV by the end of year two. The overall order return rate was reported to have decreased from 60% to 45% following product/category analysis and merchandising actions.